Content Library

Approved boilerplate that keeps proposal language consistent and defensible

Questions due — Cyber Awareness Public Education Campaign & Content Studio · 4d overdue (2026-08-10)Calendar
Questions due — Multichannel Recruitment Marketing for Federal Workforce Programs · 2d overdue (2026-08-12)Calendar

+6 more deadline reminders on the calendar

Socioeconomic

Black-owned / MBE / 8(a) status statement

Northstar Signal Group is an SBA-certified 8(a) participant, a Small Disadvantaged Business, and an NMSDC-certified Minority Business Enterprise owned and operated by a Black entrepreneur. Our certifications are current in SAM.gov and certify.sba.gov, and we supply certification letters with every offer so contracting officers can verify status without a follow-up request.

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AI Governance

NIST AI RMF human-in-the-loop paragraph

Every generative workflow we operate is bounded by a documented review gate. Model outputs are treated as drafts until a named human reviewer with subject-matter authority approves them, and each approval is logged with the reviewer, timestamp, and evaluation result. Controls are mapped to the NIST AI Risk Management Framework functions of Govern, Map, Measure, and Manage, and to OMB M-24-10 requirements for public-facing federal content.

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Past Performance

DOL public affairs — AI content operations

Department of Labor, Office of Public Affairs. $1.9M, 2024-2026. Delivered AI-assisted content operations for national workforce campaigns, producing 1,600+ reviewed assets annually across eight channels with zero accessibility findings and CPARS ratings of Exceptional in Quality and Schedule.

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Social Media

Community management SLA language

Our community management desk operates on a tiered response model: routine engagement within four business hours, escalated sentiment within two hours, and crisis keywords within thirty minutes with immediate notification to the government point of contact. Escalation paths, coverage calendars, and after-hours rotations are documented in the Communications Operations Plan delivered within 30 days after award.

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Accessibility

Section 508 / WCAG 2.1 AA conformance

All creative deliverables conform to Section 508 and WCAG 2.1 Level AA. Video assets ship with open or closed captions and audio description where required; social assets carry alt text authored by the content lead rather than generated automatically; and documents are delivered as tagged, searchable PDFs validated with automated and manual review.

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Small Business

Small business participation commitment

We commit no less than 25 percent of total contract value to small business subcontractors, with specific goals for SDB, WOSB, HUBZone, and SDVOSB firms identified by name in our participation plan. Achievement is reported quarterly against the committed percentages, and any shortfall is accompanied by a written corrective plan.

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